How long is the shipping time?

Shipping time depends on the delivery location.

How can I check the status of my order?

To check the status of your order, you can log in to your account and access the `My Orders` section.

How to change the delivery address after placing an order?

If you want to change the delivery address after placing an order, please contact us immediately.

What are the key features of the Phonak Audéo L30-RL hearing aid?

The Phonak Audéo L30-RL features Bluetooth connectivity for both Android and iPhone, a waterproof design, and advanced technology like UltraZoom Essential, Wind Block, and Tinnitus Balance. It also includes a motion sensor for optimal hearing in any environment.

How does the rechargeable battery work with the Phonak Audéo L30-RL?

The Phonak Audéo L30-RL uses a built-in rechargeable battery. Simply place the hearing aid in its charging case overnight or as needed to ensure it’s fully charged, providing all-day performance without the need for frequent battery changes.

Can I control the Phonak Audéo L30-RL with my smartphone?

Yes, the Phonak Audéo L30-RL is compatible with the My Phonak app, available for both Android and iOS devices. The app allows you to adjust settings, stream music, and track health data for a personalized hearing experience.

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Phonak Audeo Lumity L30-RL | Waterproof Rechargeable RIC Hearing Aid with 12 Channels & Bluetooth

Free Worldwide Shipping (3–5 Business Days)
Programmed by Certified Audiologists
15-Day Risk-Free Trial – No Questions Asked
3-Year Manufacturer Warranty
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Shipping & Return Policy

Orders are processed quickly and include Free Worldwide Shipping, with delivery typically taking just 3–5 business days. You have 15 days from the date of delivery to return an item; however, please note that hearing aids are custom devices and cannot be returned once they have been pre-programmed.

Phonak Audeo Lumity L30-RL | Waterproof Rechargeable RIC Hearing Aid with 12 Channels & Bluetooth

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3 Years Warranty

Enjoy peace of mind with full 3-year protection. Repairs or replacements covered at no cost.

15-Day Risk-Free Returns

Try your hearing aids worry-free with our 15-day return and money-back guarantee.

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Our audiology team offers ongoing, personalized guidance — for life. You're never alone.

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Still Confused? Find Your Answers Here-

Find answers to common questions about our products and services

Do you offer free shipping?

Yes, HearUpUSA offersfree and fast shippingon all hearing aid orders across the World. Your order will be deliveredwithin 7 dayswith full tracking for a smooth experience.

What is your return Policy?

You have15 calendar daysto return an item from the date you receive it.

Hearing aids arecustomized medical devicesthat require pre-programming before use. Once the sealed pack is opened and programming is completed, the device cannot be used by another person.

Therefore, hearing aids becomenon-returnable once the sealed pack is opened.

Is there any warranty on the hearing aids?

Yes, all HearUpUSA hearing aids come with a 3-year manufacturer warranty.

Warranty Claim Information:

Manufacturer Warranty Claims:

All warranty claims must be submitted directly through HearUpUSA. We will assist you with the complete process.
Exclusions:

The warranty does not cover damage caused by accidents, theft, loss, pets, or similar incidents.

How do I request pre-programming customization?

You can request pre-programming by sharing your audiologist report with us.

Simply email your report to sales@hearupusa.com.

You can also connect with our team through live chat support on the link below:

Chat Here

Is programming included in the price?

Yes, programming and tuning are 100% included in the product price. There are no extra charges for customization.

Can I talk to a specialist before ordering?

Yes, you can speak with our audiologist before placing your order.

Simply click the link below and book your free online appointment:

Book Here

Phonak Audeo Lumity L30-RL | Waterproof Rechargeable RIC Hearing Aid with 12 Channels & Bluetooth

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